Are your products genuine?

Yes. Everything we stock is genuine Glamorous Face, sealed and batch-coded. If anything arrives looking wrong, send us a photo and we will replace it.

How long does delivery take?

24 to 72 hours to most of Pakistan, tracked. Remote areas can take a little longer.

How much is delivery?

Free on orders over Rs.2,000.

Can I pay when it arrives?

Yes — Cash on Delivery is available nationwide. We also accept JazzCash, Easypaisa, Visa and Mastercard.

Can I return something?

You have 7 days. The item needs to be unopened and unused. Opened skincare cannot be resold, so we cannot take it back.

How do I know which product is right for me?

Take the Beauty Quiz — six questions about your skin and your routine, and it builds a shortlist from what we actually stock. Or use Find My Shade, which reads your skin tone from a selfie.

Does the virtual try-on send my photo anywhere?

No. The camera feed and any photo you upload are processed inside your own browser and never leave your device. We do not store them and we never see them.

How accurate is the shade match?

It is an estimate read from your photo, not a lab measurement. Lighting changes the result — for the closest read, face a window in daylight. Treat it as a starting point, not a verdict.

Do I need to patch test?

For bleach creams, hair removal products and anything with active ingredients, yes — 24 hours before first use, on a small patch of skin. It takes a day and saves a lot of trouble.

Can I use several of these together?

Usually, but introduce one new product at a time and give it a week. If something stings, stops. And always use sunscreen alongside anything that brightens or exfoliates, or new marks replace the old ones.

When will I see results?

It depends entirely on the product. A pimple patch works overnight. A dark spot cream is weeks of work, not days. We say so on each product page rather than promising a timeline we cannot keep.

Something is wrong with my order.

Email us and we will sort it out.